MORZAAR E-COMMERCE PRIVACY POLICY

Effective Date: October 1, 2025

Last Updated: October 1, 2025

Welcome to Morzaar E-Commerce (“Morzaar”, “we”, “our”, or “us”).

We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your information when you visit, register, or shop with us at Morzaar.com.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. INFORMATION WE COLLECT

We collect information that helps us serve you better and improve your shopping experience.

A. Information You Provide

You may provide personal information when you:

1. Create or update your account
2. Make a purchase
3. Subscribe to our newsletter
4. Contact our customer support

This information may include your full name, mobile number, email address, billing and shipping address, and payment details (only partial card information such as card type and last four digits; complete payment data is securely processed through trusted gateways like Razorpay, PayPal, or other providers).

B. Information Collected Automatically

When you browse our website, we automatically collect certain data such as:

1. Your IP address, browser type, and device details
2. Pages viewed, time spent, search queries, and purchase activity
3. Referring websites or ads that led you to our site

We may also use cookies, pixels, and analytics tools to track user interactions and enhance your experience.

2. HOW WE USE YOUR INFORMATION

We use the collected information to:

1. Process your orders and deliver products
2. Communicate order confirmations, invoices, and updates
3. Provide personalized recommendations, offers, and promotions
4. Improve our platform, customer experience, and site functionality
5. Detect and prevent fraud or misuse of our services
6. Comply with legal and regulatory requirements

We may combine the information you provide with data from other sources (such as logistics partners or marketing tools) to ensure accuracy and better service delivery.

3. INFORMATION SHARING

We understand the importance of keeping your information private. We share your data only with trusted third parties who help us operate our business. These include:

1. Payment processors to facilitate secure transactions
2. Delivery and logistics partners to deliver your orders
3. Analytics and advertising partners to improve site performance and marketing relevance
4. Customer support providers to handle your service requests

We may also disclose your information if required by law or to protect our rights, users, or the public from potential harm.

We do not sell or rent your personal information to any third party for marketing or commercial gain.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to offer a customized browsing experience. Cookies help us remember your preferences, show relevant products, and measure site performance.

You can control or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

5. YOUR PRIVACY CHOICES

You have complete control over your personal information. You may:

1. Access or review your account information at any time
2. Update or correct inaccuracies in your data
3. Opt out of marketing communications by clicking “Unsubscribe” in our emails
4. Request deletion of your data, subject to legal and operational requirements

For any privacy-related requests, please contact us at info@morzaar.com.

6. SECURITY OF YOUR INFORMATION

We use advanced security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes SSL encryption, secure cloud hosting, restricted employee access, and regular system audits.

While we take all reasonable precautions, no internet transmission is entirely secure. We encourage you to keep your login credentials confidential and report any suspicious activity immediately.

7. DATA RETENTION

We retain your personal information for as long as it is required to fulfill the purposes outlined in this Privacy Policy.

For example, order and transaction data may be retained for up to five years for accounting, warranty, or legal obligations. After that, data is safely deleted or anonymized.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of such external sites. Please review their privacy policies before providing personal information.

9. CHILDREN’S PRIVACY

Morzaar does not knowingly collect personal information from children under the age of 18. If we become aware that a child has provided us with personal data, we will delete it immediately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this page regularly to stay informed about how we protect your data.

11. CONTACT US

If you have questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact us at:

Data Protection Officer (DPO): Shanu

Email: info@morzaar.com

Address: Near C-22, Sector-8, Noida, Uttar Pradesh, India

Quick Links

1. Morzaar Home
2. Shipping Policy
3. Return Policy