Contact Us – Morzaar Customer Support

Last Updated: November 2025

At Morzaar, your satisfaction is our top priority. Whether you have a question, need help with an order, or just want to share feedback — we’re always here to listen and assist you.

We believe in quick resolutions, clear communication, and personalized support for every customer.

1. How to Reach Us

You can contact the Morzaar Support Team anytime through the following channels:

📧 Email Support

For all general inquiries, order updates, or product issues, email us at:

👉 support@morzaar.com

We aim to respond to all emails within 24 hours (business days).

☎️ Customer Care Helpline

Have an urgent issue? Call our support line for quick assistance:

📞 +91-9457865253

🕒 Available Monday to Saturday, 9:00 AM – 8:00 PM (excluding public holidays)

💬 Live Chat (Coming Soon)

We’re working on launching a 24/7 Live Chat Support feature, so you can get help instantly from our customer service experts.

2. Help with Orders

For help with your recent purchases:

1. Log in to your Morzaar account.
2. Go to “My Orders”.
3. Select the product you need help with.
4. Click “Need Help?” or “Contact Support” to start a request.

You can track your complaint or request status anytime under My Account → Support Tickets.

3. Common Queries

Here are some of the top queries we help with every day:

1. Order Status & Tracking – Know where your order is in real-time.
2. Returns & Refunds – Learn how to return a product and get your money back.
3. Cancellations – Cancel orders before shipment easily.
4. Payment Issues – Resolve UPI, wallet, or card-related concerns.
5. Product Issues – Report damaged, missing, or incorrect items.
6. Account Support – Manage login, password, and profile settings.

Need quick answers? Visit our Help Center for instant solutions to common issues.

👉 Go to Help Center

4. Corporate & Business Inquiries

For partnerships, bulk purchases, or business collaborations, please contact:

📧 info@morzaar.com

Our business team will get in touch with you within 2–3 working days.

5. Press & Media Contact

Members of the media can reach our communications team at:

📧 social@morzaar.com

We’ll be happy to provide information, brand resources, or schedule interviews.

6. Postal Address

You can also reach us by mail at our registered office:

Morzaar E-Commerce

Near C-22, Sector 8,

Noida, Uttar Pradesh, India

📮 PIN: 201301

7. Your Feedback Matters

We’re constantly improving — and your feedback helps us do that.

If you have suggestions, complaints, or compliments, please share them with us. Every message is reviewed by our support and quality teams to ensure better service for all.

8. Our Promise

At Morzaar, every customer matters.

We promise quick responses, clear communication, and honest solutions — so you always feel valued, supported, and confident when shopping with us.